Privacy Policy
Effective Date: 20-01-2026
At Storia (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, AI-powered media tools, or any related services including video generation, marketing campaigns, and analytics.
1. Information We Collect
We collect information to provide, improve, and personalize our services. This includes:
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Personal Information: Name, email address, phone number, company name, and billing details when you sign up or request a quote.
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Usage Data: Browser type, device identifiers, IP address, and interactions with our site, emails, or ads.
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Uploaded Content: Any text, images, videos, or files uploaded for AI-based processing or video generation.
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Generated Media Data: Outputs (e.g., AI-generated videos, imagery, scripts) are stored securely to deliver services and improve model performance.
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Marketing Interaction Data: Information from cookies and pixels used in email campaigns, social media ads, and search engine marketing to measure engagement and improve targeting.
2. How We Use Your Information
We use the collected data to:
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Deliver and improve our AI video generation and media services
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Personalize content, communications, and recommendations
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Train, refine, and enhance our AI systems responsibly
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Send updates, promotions, and service announcements (with your consent)
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Conduct marketing and advertising campaigns, including retargeting and analytics
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Prevent fraud, ensure compliance, and maintain platform security
3. AI-Generated and Uploaded Content
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All uploaded files and AI-generated outputs remain the property of the user unless explicitly agreed otherwise.
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We may retain anonymized or aggregated data to improve our AI systems and workflows.
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We never use client content for training AI models without consent.
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Users are responsible for ensuring uploaded material complies with copyright and privacy laws.
4. Marketing and Communications
- Email Campaigns: We may send newsletters, promotional offers, or service updates. You can unsubscribe anytime via the link in our emails.
- Social Media & Ads: We use anonymized data and tracking pixels (e.g., Meta, Google, LinkedIn) for targeted ads and performance analytics.
- Search Engine Marketing: Data collected through cookies and ad tags helps us refine ad targeting and measure ROI.
We never sell or share personal data with unaffiliated advertisers.
5. Data Sharing
We share information only when necessary:
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With Service Providers: For hosting, analytics, payment processing, and marketing tools (e.g., AWS, Google Analytics, HubSpot).
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With Consent: When users explicitly approve collaborations or integrations.
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For Legal Compliance: To comply with applicable laws, court orders, or prevent fraud and abuse.
We do not sell or rent personal information to third parties.
6. Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools to:
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Understand user behavior and improve site experience
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Enable personalized marketing and campaign measurement
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Manage ad preferences and retargeting
You can control cookie settings through your browser preferences or our cookie consent tool.
7. Data Security and Storage
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All data is stored using encrypted, secure cloud infrastructure.
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Access to client projects and generated content is limited to authorized personnel.
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We implement technical and organizational measures to prevent unauthorized access, alteration, or disclosure.
8. Data Retention
We retain data only as long as necessary to:
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Fulfill service delivery or legal obligations
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Maintain customer support records
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Improve AI systems (anonymized data only)
Clients may request deletion of their data at any time.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or correct your data
- Request deletion of personal information
- Withdraw consent for marketing communications
- Request data portability
To exercise these rights, contact info@storiafilms.ai.
10. International Data Transfers
If you are accessing our services from outside India, your data may be transferred to and processed in countries with different data protection laws. We ensure adequate safeguards through standard contractual clauses and secure handling practices.
11. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors.
12. Updates to This Policy
We may update this policy periodically to reflect changes in technology, law, or company practices. Updated versions will be posted on our website with the new effective date.
13. Contact Us
For any privacy concerns, questions, or data requests, contact:
Storia Films
Phase 1, Ground Floor
Tapasya Building, Kakkanad,
Infopark Phase 1 Kochi
Email: info@storiafilms.ai
Phone: +91 7594052400